Terms and Conditions

Last updated: May 25, 2020

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the discreetboutique.co.uk website (the “Service”) operated by Discreet Boutique (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Legal Age To Buy

By purchasing products from discreetboutique.co.uk you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, discreetboutique.co.uk is not obliged to accept your order.

Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Discreet Boutique.

Discreet Boutique has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Discreet Boutique shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Discreet Boutique Babes / Pipedream – Realistic Sex Dolls

Delivery Policy:

Please note that due to the size and weight of this product, it will be sent via DPD UK Freight Delivery or DHL UK Freight Delivery. UK Delivery Only. The recipient must be present at the delivery address to sign for receipt of the delivery.

This product is a heavy item of around 50kg packaged and requires 2 people to carry to the entrance of the property. Please ensure that the couriers can deliver the item to your front door.

Should the delivery address not be on the ground floor, we advise that you contact our Customer Care Department prior to ordering, to discuss delivery.

Returns Policy

The European Consumer Protection (Distance Selling) Regulations 2000 states that you as a client have the full right to cancel any order without giving a reason within 7 days of purchase. At Discreet Boutique, our return policy is much more generous. You may return any item to us for a full refund (or replacement) within 30 days as long as the product is unopened, unworn or unused. You can even return items to us within 100 days for an exchange, replacement or Discreet Boutique credit voucher. All returned products must be unopened, unworn/unused and returned with all accessories or free gifts that were included with your item.

You should inspect the goods immediately upon receipt and you must notify Discreet Boutique as soon as possible if the goods are faulty or incorrect. Items must be tested for their functions and checked by hand before use intimately. Always turn on (and charge where appropriate) vibrating or other battery-powered items to check their pre-programmed modes before intimate use. Even if you do not intend to use the item immediately please make sure that you have received the correct product(s) and they are working correctly as soon as possible. If you fail to notify us of a fault or problem with your order you will be deemed to have accepted the goods and that they are in working condition.

With Discreet Boutique you can return any order to us within 30 days for a full refund. If your order has already been sent when we receive your cancellation, we will deduct the cost of shipping from your refund. All returned items must be unopened, unused and in their original packaging.

You may exchange unused and unopened products within 30 days for a refund, alternative items, an exchange or a Discreet Boutique credit voucher. Return your items within 100 days (unopened and unused) and we can offer you an exchange, replacement or a Discreet Boutique credit voucher.

Unless the returned items are defective, you have to send them back to us at your own expense and we will only issue a full refund if the items (including packaging and accessories) have not been significantly damaged.

Please read our detailed Returns Policy for exact instructions on how to return goods to us. You are required to follow these instructions.
A 20% restocking fee will be applied for any returned doll. If a doll has been used in any way or cannot be repackaged a refund will not be given. The doll must be returned free of marks or tears, in the original packaging with all accessories and be in a resalable condition.
If a fault is reported on a sex doll that has been used, we will investigate the evidence provided and reserve the right to offer a replacement, not a refund. If not in stock, the replacement doll will be ordered from the manufacturer and we will advise the date when it will be ready to dispatch to the customer, which may be several weeks.
Sex Dolls will not be replaced for tears or any cosmetic damage that may have been caused by use.

If the customer has a faulty item, there is a 30-day full refund policy and a 12-month replacement policy on all items excluding lingerie (used or unused). Also a Freepost address you may use within the first month of purchase if the customer is in the UK.

The Freepost address is only for the use of returning faulty items from within the UK. When we receive the item back here it will be checked, if the item is not faulty and the Freepost address has been used, then there will be a charge of £3.50 plus vat for the cost of postage.

Discreet Boutique
PO BOX 228
Hitchin
Herts
SG4 0WW

Replacement faulty items are sent back out to you free of charge.

All items that are returned as faulty MUST not have been used or worn to allow for returns. For reasons of hygiene, any item returned in a dirty condition will not be checked and the returned item will be refused. Postage costs will apply to return it back to your customer.

We offer a one year warranty on everything, if the item develops a fault within three months we can offer a refund or exchange, after three months, it is an exchange only.

A returns form can be download – HERE

Payment

Payment can be made by credit card, debit card or cheques. You can order through our website, by post, or by telephone. If you pay by credit card or debit card we will despatch the goods as soon as your payment has been processed.

International Card Holders: If you have a non-UK issued payment card, the exact amount you will be charged depends on the exchange rate offered by your bank at the time of ordering.

For more information please read our Secure Online Payments page.

Delivery Information

Larger or heavier deliveries may require a signature to confirm receipt. If a signature cannot be obtained the carrier may ask a neighbour to sign for your delivery. Deliveries that require a signature will not be left if one cannot be obtained. If the postal courier leaves the delivery with a neighbour or at your local post office they will leave a ‘while you were out’ card telling you when and where you can collect it from or how to rearrange delivery.

Royal Mail (or the Courier Service) will hold your parcel for 7 days and if it is not collected or delivered it will be sent back to us.

If you would like us to re-send your order we will regrettably have to charge you. If you would like to cancel your order we will refund you less the shipping costs.
We will try to deliver the goods within 30 days. Usually, items will be delivered sooner. If we are not able to do so, then we will inform you and you may, if you wish, cancel the contract and we will fully reimburse you.

Next working day delivery is only available to mainland UK, locations outside of this are subject to 2-3 days shipping. This includes Isle of Man, Northern Ireland, Guernsey, and Jersey.

We are not liable for missing/lost parcels if an incorrect/incomplete delivery address has been provided.

Contract Formation

Orders made through discreetboutique.co.uk are subject to acceptance and availability. discreetboutique.co.uk may choose at any time to cancel your order.

No contract will officially exist between yourself and discreetboutique.co.uk until your parcel has been dispatched. The details on our website are not offers that you can accept.

discreetboutique.co.uk provides a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details. Please see our Secure Online Payments page.

Your credit card is charged in the name of our parent company, TDBGroup Ltd.